A thoughtful handoff helps us assess equipment safely and prepare usable items for refurbishment. Follow these steps before a pickup or warehouse visit.

1. Contact us first

Tell us what equipment you have, where it is located, and an approximate quantity. We will confirm what we can accept and agree on a pickup or handoff before you move the items.

2. Protect your personal information

Back up anything you need, sign out of accounts, and remove personal files from computers and storage devices before donating. Do not include passwords or personal documents with equipment.

3. Sort and label items

• Group similar equipment together and label boxes with a simple contents list.
• Keep loose cables, adapters, and small parts in labeled bags with the matching device when possible.
• Tell us about broken screens, missing parts, or equipment that may contain batteries.

4. Pack for safe handling

• Keep electronics dry and protect them from rain, dirt, and crushing.
• Wrap screens and fragile parts with padding and avoid placing heavy items on top.
• Use sturdy boxes for small components and secure equipment so it cannot shift during transport.
• Ask us before packing batteries, damaged units, CRT displays, or unusually heavy equipment.

5. Confirm the handoff

Pickups are arranged during general weekday hours, Monday through Friday, 10:00 a.m. to 5:00 p.m. Please do not leave items at the Nelsonville warehouse without prior confirmation.

ShipReboot works to give useful electronics a second life through repair and refurbishment in Libya. Contact us to plan a donation.